Privacy Policy

At IndiVerse we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Information We Collect

We may collect the following information:

Name
Phone number
Delivery address
Email address
Order details
Payment confirmation (we do not store your card details)
Messages or communication you send us (e.g., WhatsApp, website form)

How We Use Your Information

We use your information only for:

Processing and delivering your orders
Contacting you regarding your order status or delivery
Improving our service and customer experience
Responding to your questions or support requests
Sending important updates (only with your permission)

We do not sell, rent, or share your personal information with third parties for marketing.

Payments & Security

All payments are handled securely through trusted third-party providers (e.g., Stripe, Wix Payments).
We do not store or have access to your credit/debit card details.

We take reasonable measures to protect your data from unauthorized access.

Delivery & Communication

To deliver your order, we may contact you via:

Phone
SMS
WhatsApp
Email

We use this only for service-related communication.

Cookies

Our website may use cookies for:

Improving site performance
Remembering your cart
Analytics (anonymous)

You can disable cookies in your browser at any time.

Third-Party Services

We may use third-party tools (website hosting, analytics, payment gateways).
These services follow their own privacy policies and comply with applicable laws.

Your Rights

You may request:

To update your information
To delete your information
To stop receiving messages/marketing

Contact Us

If you have questions about this Privacy Policy, contact us:

📧 orders@indiverse.com.au
📞 +61 413 244 912
🌐 www.indiverse.com.au